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ArtikelAn Application of Expectancy Theory to Examine Managers' Motivation to Utilize A Decision Support System  
Oleh: Snead, Kenneth C.
Jenis: Article from Bulletin/Magazine
Dalam koleksi: Journal of Management Accounting Research vol. 3 (1991), page 213-222.
Topik: managers; expectancy theory; managers; decision support system
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  • Perpustakaan Pusat (Semanggi)
    • Nomor Panggil: JJ36.1
    • Non-tandon: 1 (dapat dipinjam: 0)
    • Tandon: tidak ada
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Isi artikelA continuing gap exists between the capabilities provided by new management information systems (MIS) and the extent to which these systems are accepted and used by individuals (Turner, 1982). When the use of new systems is voluntary, individuals not accepting the system may resist using it. When system use is mandatory, a lack of user acceptance can lead to high error rates, deliberate sabotage, and increased personnel turnover (David and Olson, 1985). A lack of user acceptance can, therefore, negate the potential benefits of a new system, resulting in a less than effective use of organizational resources. Consequently, many practitioners and academicians consider user acceptance to be a primary indicant of successful implementation (Lucas, 1978 ; Barki and Huff, 1985 ; Fuerst and Cheney, 1982). The research problem examined in this study is : Can the principles of expectancy theory explain the motivation of a manager to make maximum use of a newly - developed decision support system (DSS) ?
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