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Detail
ArtikelThe Structure of Optimal Trust : Moral and Strategic Implications  
Oleh: Jones, Thomas M. ; Berman, Shawn L. ; Wicks, Andrew C.
Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: The Academy of Management Review vol. 24 no. 1 (Jan. 1999), page 99-116.
Topik: moral; structure; optimal trust; moral; strategic implications
Fulltext: AA11_24_01_Andrew C. Wicks.pdf (425.15KB)
Ketersediaan
  • Perpustakaan Pusat (Semanggi)
    • Nomor Panggil: AA11
    • Non-tandon: 1 (dapat dipinjam: 0)
    • Tandon: tidak ada
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Isi artikelIn this article we discuss trust in ethics and management as a qualified and conditional good, arguing that researchers should focus on optimal trust - a mixture of trust and distrust appropriate in most contexts, including business. Trust is an important part of strategic choice, and managers who develop optimal trust in relationships with stakeholders will improve firm performance. We offer a definition of optimal trust, develop propositions based on the definition, and include indicators managers might use to assess whether trust is optimal in relationships with various stakeholders.
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