Chinese and Dutch Interpretations of Supervisory Feedback  

Oleh:

Yongli, Wang ; Vliert, Evert Van de ; Kan Shi ; Sanders, Karin ; Xu, Huang

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Cross-Cultural Psychology (http://journals.sagepub.com/home/jcca) vol. 35 no. 4 (Jul. 2004), page 417-435.
Topik: FEEDBACKS; performance feedback; collectivism; individualism; relatinal quality; emotional reaction; behavioural itention
Fulltext: 417.pdf (163.23KB)

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: JJ86.12 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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In a chinese - dutch scenario study (N = 433 students), the authors investigated subordinates' covert reactions to supervisory feedback. The study consisted of a 2 (personal orientation : collectivist vs. individualist) x 2 (performance perspective : collective vs. individual) x 2 (feedback favorability : positive vs. negative) completed crossed factorial design. The dependent variables were feedback quality, relational quality, emotional responses, and behavioural intentions. The authors found that feedback quality and relational quality tend to be higehr for matched collectivist - collectivist and individualist - individual situations than for mismatched situations. They also found that collective situations enhance constructive behavioural intentions more than do individual situations and that positive feedback produces better information, better relationships, more pleasant emotions, and more constructive behavioural itnentions than does equivalent negative feedback.

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