Penerapan Manajemen Kuautas dalam Pendidikan Tinggi (I) Penerapan Quality Function Deployment (QFD)  

Oleh:

Nudu, Josef Hernawan ; Dewa, D.M. Ratna Tungga

Jenis: Article from Journal - ilmiah nasional
Dalam koleksi: Jurnal Teknologi Industri vol. 2 no. 4 (Oct. 1998), page 231-236.
Topik: Quality Function Deployment; QFD

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: JJ83.1 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

Quality Management as a tool has been applied in many different are such as manufacture industries and services. Quality management could reduce production cost and improve the quality of a product. Customer could gain better service and quality. Quality management could also be applied in educational. Theories applied to other field could be implemented in this area field with different approach that give same gain. QFD is design technique converting customer’s needs to product or services. QFD could be used to change the scholar ivory tower image, because educational institution is a supplier to industrial human resources demand.

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