Advanced Search Title: Author: Topik: Mata Kuliah:  Penerbit:   Tahun terbit:  Jenis:   Format:  Lokasi:  All Ben & Nafsiah Mboi Collection BI Corner Frans Seda Collection Kees Bertens Collection Lab-Kom-FK Perpustakaan FK Perpustakaan PKBB Perpustakaan PKPM Perpustakaan Pusat (BSD) Perpustakaan Pusat (Semanggi) Perpustakaan RSAJ Pusat Penelitian HIV AIDS Fulltext:  All Hanya yang memiliki fulltext Hanya yang belum ada fulltext Search Hasil 1 - 5 dari 5 (0.4375 detik)   Select all      Kirim  Download Critical Incidents and the Impacts of Satisfaction on Customer Share   Author:  Doorn, Jenny van; Verhoef, Peter C. Artikel dari Journal of Marketing (EBSCO) vol. 72 no. 4 (Jul. 2008)  , page 123-142 Expanding Business-to-Business Customer Relationships: Modeling the Customer's Upgrade Decision   Author:  Bolton, Ruth N.; Lemon, Katherine N.; Verhoef, Peter C. Artikel dari Journal of Marketing (EBSCO) vol. 72 no. 1 (Jan. 2008)  , page 46-64 Marketing Communication Drivers of Adoption Timing of A New E - Service Among Existing Customers   Author:  Prins, Remco; Verhoef, Peter C. Artikel dari Journal of Marketing (EBSCO) vol. 71 no. 2 (Apr. 2007)  , page 169-183 The Quest for Citations : Drivers of Article Impact   Author:  Stremersch, Stefan; Verniers, Isabel; Verhoef, Peter C. Artikel dari Journal of Marketing (EBSCO) vol. 71 no. 3 (Jul. 2007)  , page 171-193 Understanding the Effect of Customer Relationship Management Efforts on Customer Retention and Customer Share Development   Author: Verhoef, Peter C. Artikel dari Journal of Marketing (EBSCO) vol. 67 no. 4 (2003)  , page 30-45 Halaman   dari 1

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