Advanced Search Title: Author: Topik: Mata Kuliah:  Penerbit:   Tahun terbit:  Jenis:   Format:  Lokasi:  All Ben & Nafsiah Mboi Collection BI Corner Frans Seda Collection Kees Bertens Collection Lab-Kom-FK Perpustakaan FK Perpustakaan PKBB Perpustakaan PKPM Perpustakaan Pusat (BSD) Perpustakaan Pusat (Semanggi) Perpustakaan RSAJ Pusat Penelitian HIV AIDS Fulltext:  All Hanya yang memiliki fulltext Hanya yang belum ada fulltext Search Hasil 1 - 5 dari 5 (0.375 detik)   Select all      Kirim  Download A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recovery Efforts   Author:  Netemeyer, Richard G.; Maxham III, James G. Artikel dari Journal of Marketing (EBSCO) vol. 66 no. 4 (2002)  , page 57-71 Conflicts in The Wrk-Fmily Interface : Links to Job S tress, Customer Service, Employee Performance, and Customer Purchase Intent   Author:  Netemeyer, Richard G.; Maxham III, James G.; Pullig, Chris Artikel dari Journal of Marketing (EBSCO) vol. 69 no. 2 (Apr. 2005)  , page 130 Firms Reap What They Sow : The Effects of Shared Values and Perceived Organizational Justice on Customers' Evaluations of Complaint Handling   Author:  Netemeyer, Richard G.; Maxham III, James G. Artikel dari Journal of Marketing (EBSCO) vol. 67 no. 1 (2003)  , page 46-62 Psychometric Properties of Shortened Versions of The Automatic Thoughts Questionnaire   Author:  Primeaux, Sonya; Burton, Scot; Netemeyer, Richard G.; Landreth, Stacy; Mills, Gregory; Williamson, Donald A.; Jindal, Supriya; Biswas, Dipayan Artikel dari Educational and Psychological Measurement vol. 62 no. 1 (2002)  , page 111-129 Understanding Adolescent Intentions to Smoke : An Examination of Relationships Among Social Influence, Prior Trial Behavior, and Antitobacco Campaign Advertising   Author:  Burton, Scot; Netemeyer, Richard G.; Andrews, J. Craig; Christiansen, Ann; Moberg, Paul Artikel dari Journal of Marketing (EBSCO) vol. 68 no. 3 (Jul. 2004)  , page 110 Halaman   dari 1

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