Advanced Search Title: Author: Topik: Mata Kuliah:  Penerbit:   Tahun terbit:  Jenis:   Format:  Lokasi:  All Ben & Nafsiah Mboi Collection BI Corner Frans Seda Collection Kees Bertens Collection Lab-Kom-FK Perpustakaan FK Perpustakaan PKBB Perpustakaan PKPM Perpustakaan Pusat (BSD) Perpustakaan Pusat (Semanggi) Perpustakaan Pusat (Semanggi) Perpustakaan RSAJ Pusat Penelitian HIV AIDS Fulltext:  All Hanya yang memiliki fulltext Hanya yang belum ada fulltext Search Hasil 21 - 40 dari 157 (0.1875 detik)   Select all      Kirim  Download Consumer Satisfaction Theories: A Critical Review    Author:  Yuksel, Atila; Yuksel, Fisun Artikel dari Tourist satisfaction and complaining behavior: measurement and management issues in the tourism and hospitality industry  , page 65-87 Contemporary hospitality and tourism management issues in China and India : today's dragons and tigers   Author:  Ball, Stephen; Horner, Susan; Nield, Kevin Penerbit: Oxford: Butterworth-Heinemann     Tahun terbit: 2007     Jenis: Books - Textbook Cross-Cultural Comparisons of Tourist Satisfaction: Assessing Analytical Robustness   Author:  Dolnicar, Sara; Grun, Bettina; Le, Huong Artikel dari Tourist satisfaction and complaining behavior: measurement and management issues in the tourism and hospitality industry  , page 137-149 Customer Indirect Voices to Service Failures: Content Analysis of E-Complaints   Author: Tannsevdi, Abdullah Artikel dari Tourist satisfaction and complaining behavior: measurement and management issues in the tourism and hospitality industry  , page 247-261 Customer Recovery Judgments: Effects of Verbal and Non-verbal Responses   Author:  Yuksel, Atila; Cengiz, Serhat Artikel dari Tourist satisfaction and complaining behavior: measurement and management issues in the tourism and hospitality industry  , page 233-245 Customer Relationship Management Implementation and its Implication to Customer Loyalty in Hospitality Industry   Author:  Hardjono, Budiono; San, Lai Pooi Artikel dari Jurnal Dinamika Manajemen vol. 8 no. 01 (2017)  , page 92-107 Customer service for hospitality and tourism   Author:  Hudson, Simon; Hudson, Louise Edisi: 4th ed.     Penerbit: Woodeaton, Oxford: Goodfellow Publishers Limited     Tahun terbit: 2025     Jenis: Books Customer Value in the Tourism and Hospitality Industry A Risk-adjusted Approach   Author: Boksberger, Philipp E. Artikel dari Tourist satisfaction and complaining behavior: measurement and management issues in the tourism and hospitality industry  , page 49-63 Dasar-dasar pengertian hospitaliti dan pariwisata   Author: Yoeti, Oka A. Penerbit: Bandung: Alumni     Tahun terbit: 2010     Jenis: Books - Textbook Designing and Delivering an English for Hospitality Syllabus : A Taiwanese Case Study   Author: Su, Shao-Wen Artikel dari RELC Journal (sebagian Full Text) vol. 40 no. 3 (Aug. 2009)  , page 280-313 Destination Personality and Favorable Image Creation through Mediated Experiences - Holiday Postcards   Author:  Bilima, Yasin; Yuksel, Atila Artikel dari Tourist satisfaction and complaining behavior: measurement and management issues in the tourism and hospitality industry  , page 273-285 Developing hospitality properties & facilities   Author:  Ransley, Josef (Editor); Ingram, Hadyn Edisi: 2nd ed.     Penerbit: Oxford: Elsevier Butterworth-Heinemann     Tahun terbit: 2004     Jenis: Books - Textbook Developing hospitality properties and facilities   Author:  Ransley, Josef (Editor); Ingram, Hadyn (Editor) Edisi: 2nd ed.     Penerbit: Burlington: Butterworth-Heinemann     Tahun terbit: 2004     Jenis: Books - E-Book Diagnosis dan Terapi Terkini Kedokteran Keluarga   Author:  South-Paul, Jeannette E.; Matheny, Samuel C.; Lewis, Evelyn L. Edisi: 3th     Penerbit: Jakarta: EGC     Tahun terbit: 2014     Jenis: Books - Textbook Dialog Antar Umat Beragama Ketegangan Antara Keterbukaan dan Identitas   Author: Dister, Nico Syukur Artikel dari Limen: Jurnal Agama dan Kebudayaan vol. 6 no. 2 (Apr. 2010)  , page 49-68 Different Nationalities, Different Holiday Motivations and Attribute-seeking Patterns   Author:  Yuksel, Atila; Yuksel, Fisun Artikel dari Tourist satisfaction and complaining behavior: measurement and management issues in the tourism and hospitality industry  , page 167-185 Divers' Experiences and Their Level of Satisfaction in the Maldives - Empirical Research   Author:  Salih, Ahmed; McIntosh, Alison Artikel dari Tourist satisfaction and complaining behavior: measurement and management issues in the tourism and hospitality industry  , page 151-165 Do We Need to Change the Research Perspective to Better Understand Customer Dissatisfaction? How Could It Be?    Author:  Mil, Burak; Yuksel, Atila Artikel dari Tourist satisfaction and complaining behavior: measurement and management issues in the tourism and hospitality industry  , page 287-297 Doing Justice to the Derrida–Levinas Connection: A Response to Mark Dooley   Author: Plant, Bob Artikel dari Philosophy & Social Criticism vol. 29 no. 4 (Jul. 2003)  , page 427–450 E-Commerce and information technology in hospitality and tourism   Author: Zhou, Zongqing Penerbit: New York: Delmar     Tahun terbit: 2004     Jenis: Books - Textbook  Awal  Sebelumnya  Berikutnya  Akhir Halaman   dari 8   Lompat

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