Detail Memenangkan Persaingan dengan Strategi Customer Relationship Management (Telaah Bisnis Vol.5, No.2, Desember 2004) Bibliografi Author: Suhaily, Lily Topik: CUSTOMER RELATIONSHIP MANAGEMENT; LOYAL CUSTOMER; COMPETITIONS Bahasa: (ID )     Penerbit: Telaah Bisnis     Tempat Terbit: Yogyakarta    Tahun Terbit: 2004     Jenis: Article - diterbitkan di jurnal ilmiah nasional Fulltext: Memenangkan Persaingan dengan Strategi Customer Relationship Management.pdf (509.0KB; 13 download) Ketersediaan Perpustakaan Pusat (Semanggi) Nomor Panggil: RR-2359 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada     Lihat Detail Induk Abstract Customer relationship management strategy is one of major marketing strategies that can be used by company to win the market in the high competitive industry. The company using this strategy, could do some efforts to satisfy consumers by doing: interactive communication; building networking with channel of distribution, supplier and employees; using a set of marketing tools to build customer's loyalty; having a good relationship with pres; and build positive word of mouth campaign. These efforts will create and maintain loyal customers, so the company will get profit in the long run period. Opini Anda Klik untuk menuliskan opini Anda tentang koleksi ini! Lihat Sejarah Pengadaan  Konversi Metadata   Kembali

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