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Detail
ArtikelCustomer Poaching and Brand Switching  
Oleh: Tirole, Jean ; Fudenberg, Drew
Jenis: Article from Bulletin/Magazine
Dalam koleksi: The Rand Journal of Economics vol. 31 no. 4 (2000), page 634-657.
Topik: customer; customer poaching; brand switching
Ketersediaan
  • Perpustakaan Pusat (Semanggi)
    • Nomor Panggil: RR10.4
    • Non-tandon: 1 (dapat dipinjam: 0)
    • Tandon: tidak ada
    Lihat Detail Induk
Isi artikelFirms sometimes try to "poach" the customers of their competitors by offering them inducements to switch. We analyze duopoly poaching under both short - term and long-term contracts assuming either that each consumer's brand preferences are fixed over time or that preferences are independent over time. With fixed preferences, short - term contracts lead to poaching and socially inefficient switching. The equilibrium with long - term contracts has less switching than when only short - term contracts are feasible, and it involves the sale of both short - term and long-term contracts. With independent preferences, short - term contracts are efficient, but long - term contracts lead to inefficiently little switching.
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