Aplikasi Metode DEA dengan Klasifikasi DMU untuk Pengukuran Kinerja Operasional Kantor Cabang Bank  

Oleh:

Purwantoro, R. Nugroho ; Siswadi, Erwinta

Jenis: Article from Journal - ilmiah nasional - tidak terakreditasi DIKTI
Dalam koleksi: Manajemen Usahawan Indonesia vol. 35 no. 08 (Aug. 2006), page 33.
Topik: kinerja; data envelopment analysis

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: MM15.27 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

Data Envelopment Analysis (DEA) is mathematical programming techniques for evaluating erlative efficiency of decision making unit (DMUs) in managing their resources (input) to produce results (output). DEA assumed that functional distribution / relations between input and output aren't known. This paper applied DEA to find the most effective operations betwen 44 bank's branches. DEA application in this case will identified effectiveness of branch's operations based on qunatitative calculation. Application of DEA for this case needs few adjustments from its basic model to accommodate data which classified in 4 branch categories. Result of DEA calculation could be used as basis for determining operational performance benchmark (every branch's with DEA score > = 1).

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