The Effect of TQM Training, Flexible Work, and Flexible Technology on Continious Improvement  

Oleh:

Marler, Janet H.

Jenis: Article from Bulletin/Magazine
Dalam koleksi: Journal of Quality Management vol. 3 no. 2 (1998), page 241-264.
Topik: TQM; TQM trainig; flexible work; technology; improvement

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: JJ55.1 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

Lihat Detail Induk

Isi artikel

This study explores the effects of Total Quality Management (TQM) training, work design, and information technology on employee continuous improvement. In afield study of an accounting division with 160 employees, qualitative and quantitative results indicate that continuous improvement is positively related to TQM training, flexible, work, and flexible technologies. The evidence is mixed concerning whether flexible work and technologies moderate the effect of TQM training.

Opini Anda

Klik untuk menuliskan opini Anda tentang koleksi ini!

Kembali