Organizational Comparison Processes : Investigating The Adoption and Impact of Benchmarking-Related Activities  

Oleh:

Fedor, Donald B. ; Parsons, Charles K. ; Shalley, Christina E.

Jenis: Article from Bulletin/Magazine
Dalam koleksi: Journal of Quality Management vol. 1 no. 2 (1996), page 161-192.
Topik: ORGANIZATIONAL; organizational comparison; investigating; adoption; benchmarking - related; activities

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: JJ55.1 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

This paper looks at benchmarking, in its many forms, as an example of organizational comparison processes that are now being used in organizations. While benchmarking is gaining in popularity and prescriptions abound, this comparative process has not been theoretically investigated. As a result, there is little understanding of its adoption and subsequent impact. In this paper, a model is proposed and testable propositions offered in order to provide a theoretical foundation to stimulate further research on this issue.

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