Some Basic Issues Related to Contextual Performance and Organizational Citizenship Behavior in Human Resource Management  

Oleh:

Motowidlo, Stephan J.

Jenis: Article from Bulletin/Magazine
Dalam koleksi: Human Resource Management Review vol. 10 no. 1 (2000), page 115-126.
Topik: CITIZENSHIP; contextual performance; organizational citizenship; behaviour; human resource management

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: HH7 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

This article examines some basic issues that might pose conceptual challenges in applying ideas related to contextual performance and organizational citizenship behavior to human resource management. It considers labeling issues and differences between the origins and definitions of the terms, contextual performance, and organizational citizenship behaviour, and argues that the labeling issues are less important than careful definition and measurement of the behavioral dimensions that these terms embrace. It also considers the conceptual status of organizational citizenship behaviour and contextual performance as latent constructs or aggregate constructs according to distinctions presented by Law, Wong, and Mobley. And finally, it explores questions related to consequences of behavioural patterns connoted by these terms for organizational effectiveness and individual motivation, job satisfaction, and commitment.

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