Psychological Contract Violation and Organizational Citizenship Behaviour  

Oleh:

Hashim, Noor Azuan ; Othman, Rozhan ; Arshad, Rosidah ; Isa, Rosmah Md.

Jenis: Article from Journal - ilmiah nasional - tidak terakreditasi DIKTI
Dalam koleksi: International Journal of Business vol. 7 no. 3 (Sep. 2005), page 325-350.
Topik: VIOLATION; emotional response; new psychological contract; organizational citizenship behaviour; procedural jsutice; psychological contract violation

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: II51.4 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

A psychological contract is an implicit udnerstanding between a group of employees and their employer that arose as a result of a particular leadership style. Psychological contract violation (PCV) is said to occur when there is a perceived breach of promise that leads to an emotional and affective response. The literature on PCV posits a number of antecedents and outcomes of PCV. This study seeks to develop a model of PCV by linking it with justice and organizational behaviour (OCB). It is argued that the antecedents of PCV lead to a sense of injustice. These will then create the emotional response that is indicative of PCV. It is also argued that an outcome of this PCV experience is reduced OCB and the emergence of a new outlook towards employment relationship. Data was collected from a malaysia company that initiated a voluntary separation scheme as part on an effort to downsize its workforce. The finding of this study provides partial support for the model.

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