When Too Little or Too Much Hurts : Evidence for A Curvilinear Relationship Between Task Conflict and Innovation in Teams  

Oleh:

Dreu, Carsten K. W. De

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: JOM: Journal of Management vol. 32 no. 1 (Feb. 2006), page 83-107.
Topik: COOPERATION; groups; teams; conflict; innovation; cooperation
Fulltext: 83.pdf (163.84KB)

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Perpustakaan Pusat (Semanggi) Nomor Panggil: JJ92.10 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Past work leaves open whether conflict helps or hinders team innovation. Reconciling this inconsistency, Study 1 showed that work teams were more innovative when the level of task conflict was moderate instead of low or high. Study 2 showed that this curvilinear effect exists for task conflict, but not for relationship conflict, and that the effects of task conflict are mediated by collaborative problem solving. Study 2 also showed that although moderate levels of task conflict may promote team innovation, it simultaneously reduces short-term goal attainment in teams. Implications for conflict (management) theory and work on innovation are discussed.

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