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Customer care : how to improve competitiveness, staff motivation and profitability in today's service driven organization (1997)
Bibliografi
Pengarang:
Cook, Sarah
ISBN:
0-7494-2075-8
Bahasa:
English
Penerbit:
Kogan Page Limited
Tahun terbit:
1997
Jenis:
Books
Lokasi:
Perpustakaan Pusat (Semanggi)
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1
1462/97
658.812 COO c
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2
1463/97
658.812 COO c
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1464/97
658.812 COO c
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