Detail Dimensi kualitas jasa pendidikan   Oleh:  Murtanto ; Rahayu, Fatik Jenis: Article from Bulletin/Magazine Dalam koleksi: Jurnal Manajemen dan Pemasaran Jasa vol. 1 no. 1 (Mar. 2005), page 55. Topik: educational meaning Ketersediaan Perpustakaan Pusat (Semanggi) Nomor Panggil: JJ144 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada     Lihat Detail Induk Isi artikel Educational literature suggest thta there is mounting pressure from customers of higher education to close the gap between their expectation of institutional performance and the actual perfomance. Therefore, it is imperative that higher educations actively monitor the quality of their service. This paper deals with measuring the quality dimensions in higher education. The framework developed by Widrick, Mergen and Grant (2002) was used in ths paper. Opini Anda Klik untuk menuliskan opini Anda tentang koleksi ini! Kembali

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