Foreign Languages and Cross-CulturaI Knowledge: A Survey of Their Importance as Perceived by Human Resources Departments of Ohio's International Businesses  

Oleh:

D'Agruma, Giannina ; Hardy, James T.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Foreign Language Annals (Full Text; di PROQUEST 2004 - terbaru) vol. 30 no. 1 (1997), page 38-48.
Fulltext: 30_01_D'Agruma_Hardy.pdf (786.0KB)

Ketersediaan

Perpustakaan PKBB Nomor Panggil: 405/FLA/30 Non-tandon: tidak ada Tandon: 1

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Leaders in many professions now realize that fluency in a foreign language and understanding the thinking and behavior of customers and competitors are essential in their fields if the United States is to participate effectively in this global community. The intent of this study was to investigate the degree of importance that Human Resources Departments of Ohio’s international businesses place on foreign languages and cross-cultural understanding when they select candidates for their divisions, on foreign languages and cross-cultural training for employees once they are hired, and on cooperation with colleges and universities to provide the training. The results indicate that a slight minority of the 170 responding companies con- sider it important to hire employees with foreign languages and cross-cultural knowledge; sev- eral added that they would consider it most important if the hiring was done for international assignments. Even though a slight minority of companies with expatriates [the term used in business for employees working overseas) do not offer foreign languages and cross-cultural training, almost all agree that such training increases productivity among expatriates and gen- erates greater success with the assignment. Companies make little use of colleges and/or uni- versities to traideducate employees and for translation and interpreting; however, if colleges and/or universities were to offer short-term courses for employees who travel or are transferred overseas, many companies would be interested in enrolling their employees

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