Business e-mail communication: some emerging tendencies in register  

Oleh:

Gimenez, Julio C.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: English for Specific Purposes (Full Text) vol. 19 no. 3 (2000), page 237-252.
Fulltext: 19_03_Gimenez.pdf (266.16KB)

Ketersediaan

Perpustakaan PKBB Nomor Panggil: 405/ESP/19 Non-tandon: tidak ada Tandon: 1

Lihat Detail Induk

Isi artikel

The present paper attempts to investigate whether the spoken nature of e-mail messages has already started to affect business written communication. It looks at the register and context of the language and at the style used in commercial electronic mail. Sixty three business e-mail messages are analyzed and later compared with forty business letters from the same company. From the analysis there emerges some evidence to suggest that electronically mediated communication is already affecting business written communication, showing a tendency towards a more flexible register. This paper also considers some of the implications that this emerging tendency in interpersonal business communication may have for materials writers, business English course designers and teachers of written communication.

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