Politness Strategies and Doctor - Patient Communication. On The Social Choreography of Collaborative Thinking  

Oleh:

K. Aronsson ; Satterlund-Larsson, U.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Language and Social Psychology (Full Text) vol. 6 no. 1 (1987), page 1-28.
Topik: Communication; social; choreography; collaborative; strategies; doctor; patient communication
Fulltext: Journal of Language and Social Psychology-1987-Aronsson-1-27.pdf (1.39MB)

Ketersediaan

Perpustakaan PKBB Nomor Panggil: 405/JLS/6 Non-tandon: tidak ada Tandon: 1

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Doctor-patient communication was studied in the light of Brown add Levinson’s politeness model. Forms of address, different request and questioning strategies, and feedback patterns were analysed for their significance in the regu- lation of social distance; herein called the social choreography of medical dis- course. Approaching and avoidance moves were explored with respect to sequencing as shown in the consultation phase structure, and in episodes of dis- agreement. It was demonstrated how doctors’ ‘thinking-aloud sequences’ require active patient collaboration. Patients’ opposition, as revealed in avoidance strategies and minimal feedback, resulted in vague and ambiguous medical deci- sions. Likewise, doctors’ indirectness (‘negative politeness strategies’) would soften requests and questioning on the one hand, but ambiguate communication on the other.

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