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ArtikelImplementing Multiple Perspective Feedback : An Integrated Framework  
Oleh: Courtney, Carol Lynn ; Olson, Andrea M. ; Johnson, Jeff W.
Jenis: Article from Bulletin/Magazine
Dalam koleksi: Human Resource Management Review vol. 6 no. 4 (1996), page 253-278.
Topik: feedback; multiple perspective feedback; integrated framework
Ketersediaan
  • Perpustakaan Pusat (Semanggi)
    • Nomor Panggil: HH7.1
    • Non-tandon: 1 (dapat dipinjam: 0)
    • Tandon: tidak ada
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Isi artikelDespite the recent popularity of multiple perspective feedback systems, there is little theory to guide research in this area and to promote the successful implementation of multiple perspective feedback in organizations. By integrating organizational development and individual performance perspective, a theoretical framework is developed that illustrates the mechanism by which feedback can lead to improved individual, work group and organizational performance. According to this framework, when the structure and systems og the organization are congruent with the goals of the feedback program, feedback positively influences individual performance determinants (e.g. declarative knowledge, motivation). This leads to improved individual performance, which contributes to desired organizational outcomes. Based on this framework, practical questions that should be addressed before a feedback process is implemented are presented.
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