Effect of Culture on Situational Determinants of Exchange Behavior in Organizations : A Comparison of New Zealand and Indonesia  

Oleh:

Thomas, David C. ; Pekerti, Andre A.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Cross-Cultural Psychology (http://journals.sagepub.com/home/jcca) vol. 34 no. 3 (May 2003), page 269-281.
Topik: ORGANIZATION; culture; exchange behaviour; job satisfaction; new zealand; indonesia
Fulltext: 269.pdf (112.71KB)

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: JJ86.9 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

This study examined the moderating effect of national culture on the relationship between a key situational indivator (job - satisfaction) and the exchange behaviours of employees. The main effect of job satisfaction on the outcome behaviours of exit, voice, loyalty, and neglect was consistent in indonesia and new zealand suggesting a possible universal relationship. However, the cultural group of participants (indonesia or new zealand) moderated the influence of job satisfaction on all outcomes with the exception of voice. The implication of these results for theory and practice are discussed.

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