QA Function – Adding Value to the Business Role of Quality in Changing Business Environment  

Oleh:

Rout, Mitta

Jenis: Article from Proceeding
Dalam koleksi: ANQ Congress 19-22 October 2010 New Delhi, page 1-10.
Topik: “Business”; “Quality Assurance”; “6 Sigma”; “LEAN”; “Value Add”
Fulltext: Mitta_Rout_Capgemini_QA_Function_Adding_value_to_business.pdf (476.71KB)

Isi artikel

Recent market changes have created a stiff competition in “speed & cost to deliver” and “deliverable quality”. Stakeholders (client & management) want to see tangible benefits in cost & quality, which is critical for business sustenance & growth. Quality Assurance (QA), a core function of an organization, understood this business challenge, and aligned its activities to meet this demand. Capgemini’ QA has leveraged process improvement frameworks (CMMI, 6 Sigma, LEAN) to optimize its quality systems, and clients have realized the value add. This has increased clients’ confidence in Capgemini, and they have been partnering with Capgemini to optimize their systems

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