TQM Practices in Iron Making  

Oleh:

Deshpande, D P ; Gupta, Mahuya ; Mukherjee, Sandeepan

Jenis: Article from Proceeding
Dalam koleksi: ANQ Congress 19-22 October 2010 New Delhi, page 1-9.
Topik: Iron Making; Total Quality Management; Policy Management; Daily Management
Fulltext: DP_Deshpande_TQM_Practices_in_iron_making.pdf (149.92KB)

Isi artikel

An integrated steel plant converts iron ore into steel sections usable in construction, white goods or automobile industry. All these industries demand product quality characteristics at high standards. Total Quality Management practices in a steel industry help the organisation to meet the expectations of the consumer industry. Within steel industry, the backend processes like raw material processing and iron making pose a particular challenge in adoption practices of TQM. The need to process raw materials from the mother earth with their inherent heterogenity in physical and chemical composition in a array of continous processes and convert them into liquid hot iron of a fairly consistent quality makes the job challenging. It is an ideal yet difficult place to practice TQM. This paper describes how TQM has been applied to the backend processes of iron making, what benefits it has given and what the way forwards are. It includes the processes of policy management, daily management, TQM vehicles that seem to have worked well, and how the process is being monitored and managed.

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