The study of third party logistic usage in East Java  

Oleh:

Garside, Annisa Kesy

Jenis: Article from Proceeding
Dalam koleksi: PROCEEDING The 8th International Seminar on Industrial Engineering and Management (8th ISIEM). Atria Hotel & Conference, Malang, Indonesia March 17 – 19, 2015, page SCM-41.
Topik: third-party logistic; survey; logistic
Fulltext: Paper 39 Annisa Kesy Garside - UMM.pdf (189.07KB)

Isi artikel

This research aims to conduct a study of third-party logistic (3PL) used by manufacturing industries in East Java, Indonesia. The study is proposed to find out the level of 3PL usage by company, decision making process, types of 3PL service, logistic cost allocated for 3PL, impact of 3PL usage, the risks of 3PL usage and the future plan for 3PL application. Based on the data obtained through survey, most companies are satisfied enough with the service provided by 3PL firm. The biggest positive impacts achieved are on-time delivery and customer satisfaction. Based on the existing positive impacts, most companies are willing to enhance the use of 3PL service.

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