Designing quality assurance system for raw material acceptance process in Batik industries using business process improvement method  

Oleh:

Damayanti, Dida Diah ; Andrawina, Luciana ; Widaningrum, Sri ; Jati, Handaru

Jenis: Article from Proceeding
Dalam koleksi: PROCEEDING The 8th International Seminar on Industrial Engineering and Management (8th ISIEM). Atria Hotel & Conference, Malang, Indonesia March 17 – 19, 2015, page QM-64.
Topik: Business process improvement; material acceptance; ISO 9001:2008
Fulltext: Paper 97 Dida Diah Damayanti - Telkom University.pdf (151.14KB)

Isi artikel

Quality assurance of raw materials in batik industries needs to be performed in accordance with its critical to quality factors derived from requirements of customer and batik standards such as SNI (Indonesian National Standard) and Batikmark.The existing processes are subject to be improved using Business Process Improvement method, which is conducted in a series of activity analysis and streamlining analysis for every activity in critical processes in order to capture more effective and efficient processes. The improved business processes are then documented in the form of Standard Operating Procedure that is based on requirements ISO 9001:2008 clause 7.4 (Procurement).

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