The design of knowledge management system in PT. Asmin Bara Bronang  

Oleh:

Daihani, Dadan Umar ; Swastika, Riana Elisabeth

Jenis: Article from Proceeding
Dalam koleksi: PROCEEDING The 8th International Seminar on Industrial Engineering and Management (8th ISIEM). Atria Hotel & Conference, Malang, Indonesia March 17 – 19, 2015, page DSS-11.
Topik: Knowledge Management System; Tacit Knowledge; Formal Knowledge
Fulltext: Paper 19 Dadan Umar Daihani - Trisakti University.pdf (371.24KB)

Isi artikel

In the situation of a very complex competition, business organizations realize that in order to improve its competitiveness, it is necessary to constantly develop their competence and their knowledge (Orr and Persson, 2003). This paper aims to present the design of the knowlege Management System in PT. Asmin Bara Bronang (ABB). This company is a coal mining company that has a total area of 86 240 hectares. PT. ABB has a 73% market prospects are used to meet the export market and the rest is as much as 27% for domestic market. The level of efficiency and productivity of the mining process depends on the technology used and experience possessed by the workers. Often the experience of the workers were only kept in his minds as tacit knowledge and other workers are not shared. In order that the knowledge possessed by workers can be shared with other workers, it is necessary to design a knowledge management system (KMS). Through this system, the tacit knowledge is converted into a formal knowledge and stored in a knowledge base system. To identify the problems and requirement of the system, we used PIECES approach (Performance, Information, Economy, Control, Eficency and Service). As for designing KMS, the method used is the Knowledge Engineering Process. One of the valuable lessons of the existence of KMS for PT ABB is their enthusiasm for learning, as well as organizations increasingly growing. While the difficulty is getting used to write down all the experience of the workers and transformed into a formal knowledge.

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