Strategi Mendengarkan Dalam Komunikasi Manajerial  

Oleh:

Hardjana, Andre

Jenis: Article from Journal - ilmiah nasional - tidak terakreditasi DIKTI - atma jaya
Dalam koleksi: InterAct: Journal on Communication vol. 2 no. 02 (Nov. 2013), page 1-17.
Topik: listening; effective listening; active listening; listening climate
Fulltext: 1-17 Strategi Mendengarkan Dalam Komunikasi Manajerial (2).pdf (14.59MB)

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: II76 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

People seem to be more powerfully driven to talk than to listen. Listening rather than talking is a major concept in managerial communication. In accomplishing his/her job, a manager is expected to develop his/her listening skill more than his/her speaking skill. By building good listening habits and exercising active listening, he/she can improve communication effectiveness and raise subordinates‘ self-respect and efficacy as well. In fact, the person can also become a pioneer of listening climate practice in the organization. This article is a critical review of the literature related to the nature, significance, and performance of effective and active listening in managerial communication.

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