The Role of Emotional Intelligence, Job Satisfaction and Transformational Leadership Toward Organizational Citizenship Behavior of Nurses  

Oleh:

Masruroh, Dewi ; Himam, Fathul

Jenis: Article from Journal - ilmiah nasional - terakreditasi DIKTI
Dalam koleksi: Anima Indonesian Psychological Journal vol. 29 no. 03 (Apr. 2014), page 136-145.
Topik: organizational citizenship behavior; emotional intelligence; job satisfaction and transformational leadership; kecerdasan emosi; kepuasan kerja; dan kepemimpinan transformasional

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: AA46 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

Lihat Detail Induk

Isi artikel

Rapid development of hospital industry has led an intense competition in the hospital business. Nevertheless, it is important that nurses demonstrate Organizational Citizenship Behavior (OCB), since OCB could influence organizational effectiveness. Research has shown that emotional intelligence, job satisfaction and transformational leadership have played important roles in OCB. The aim of this study is to examine the role of emotional intelligence, job satisfaction and transformational leadership in nurses’ OCB. The hypothesis was that emotional intelligence, job satisfaction and transformational leadership were the predictors of nurses’ OCB. This study adopted a quantitative method using questionnaires to collect data. Questionnaires used were the OCB, emotional intelligence, job satisfaction and transformational leadership questionnaire. The analysis was carried out using multiple regression analysis. Data analysis with 146 respondents showed that emotional intelligence, job satisfaction and transformational leadership significantly predicted nurses’ OCB (F = 16.062, p < .05) with the contribution of 24.4% to the full model.

Opini Anda

Klik untuk menuliskan opini Anda tentang koleksi ini!

Kembali