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The Design, Implementation, and Evaluation of an English Tour Guide Project
Oleh:
[s.n]
Jenis:
Article from Journal - ilmiah internasional
Dalam koleksi:
The Asian ESP Journal vol. 4 no. 2 (2008)
,
halaman 79-95.
Topik:
content-based instruction
;
needs analysis
;
course design
;
evaluation
;
tourism
Fulltext:
Untitled6.pdf
(126,44KB)
Isi artikel
his paper reports on the development of an English tour guide project, which took place in a culture-tourism context in Taiwan. This ESP project, embedded in the theoretical frameworks of content-based instruction and hospitality language, covered four stages: planning, executing the tour guide training courses, implementing the on-site tour guide service, and evaluation. The paper provides detailed descriptions of the tasks involved in each stage. The findings from the evaluation indicate that in real situations multifunctional language skills are needed on the side of the project’s student tour guides. Such skills include imparting knowledge, interpretation, proper guiding, answering questions, and practicing hospitality etiquette. Furthermore, nonverbal skills, such as understanding gestures, are also critical in enhancing cross-cultural communication. It is hoped that the findings of the present work will contribute to the development of effective training for English tour guides.
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