The Learning Culture of Reliance Commercial Finance  

Oleh:

Joseph, Agnelo

Jenis: Article from Proceeding
Dalam koleksi: 12th ANQ Congress in Singapore, 5-8 Agustus 2014, page 1-14.
Topik: Knowledge Management; Learning Organization; Training & Development; Human Capital; Productivity
Fulltext: QP2-3.3-P0326.pdf (3.46MB)

Isi artikel

This paper seeks to list and elaborate on the unique Knowledge Management and Organizational learning culture at Reliance Commercial Finance (RCF), a division of Reliance Capital. We began our operations in 2006 with focus being to build quality portfolio as financial lender. As an organization investment in human resource development, engagement & motivation became a strong focus area, if were to become an employer of choice. So learning became a strong culture focus so as to build competitive & competent workforce. This paper details out on the unique elements of a positive learning environment at Reliance Commercial Finance (RCF), a subsidiary of Reliance Capital. This paper also shows a correlation where the business performance grows with focused energy on learning and skilling. The L&D focus at Reliance Commercial Finance (RCF) started to build its version on the principles of Kirk Patrick model of Learning Organization - beginning with the process of Training Need Identification (TNI) to delivery and impact measures ,which now a completely automated function.. Today RCF learning practices is been recognized as one of the best practices across Industry and the same is appearing as a case study at IIM Kozhikode

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