Preventive Maintenance Scheduling Based On Service Center And Customer’s Perspective (Case Study: Car Type X Of Company Y)  

Oleh:

Prasetyawan, Yudha ; Asti, Mita Musoffa

Jenis: Article from Proceeding
Dalam koleksi: Proceeding The 7th International Seminar on Industrial Engineering and Management (7th ISIEM) di Bali, March 11th – 13th, 2014, page PS 32-41.
Topik: Preventive Maintenance; Algorithm for Component’s Replacement; Sensitivity Analysis
Fulltext: Paper 27 Yudha Prasetyawan ITS.pdf (556.51KB)

Isi artikel

There is a difference between service centre and customer’s perspective related to service cost. Based on service centre point of view, it is important to have effective cost from regular service activities. Therefore, they are including component replacement when regular service executed, regardless its reliability. On the contrary, customer wants a minimum maintenance cost by reducing the number of component replacement. The purpose of this research are to create the preventive maintenance schedule for component replacement, to calculate the total service cost based on customer and service centre’s perspective until the period 100.000 km, and to make sensitivity analysis between reliability and total service cost. The maintenance scheduling begins with determining shape and scale parameter of the component, calculating reliability of the components, and creating algorithm for component replacement. In terms of total service cost, from customer perspective is more expensive at 472,430 rupiahs compared to the estimated total costs from service centre. To get the minimum total service cost, the component replacement scenarios are proposed. The scenarios are made by delaying and moving the replacement period forward. The result of sensitivity analysis between reliability and total service cost gives the information that reliability is directly proportional with total service cost. The higher component reliability, which is executed by moving the replacement period forward, will give the higher total service cost. On the contrary, the lower reliability will result in lower service cost

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