A Competency Model for Video Relay Service Interpreters  

Oleh:

Lee Oldfield, Norma

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: International Journal of Interpreter Education vol. 2 (Nov. 2010), page 41-57.
Topik: sign language interpreting; video relay services; VRS; competency studies; expert development; assessment; training; performance improvement
Fulltext: 41-57.pdf (299.43KB)

Isi artikel

The development of Video Relay Services (VRS) has resulted in a new specialization in the field of sign language interpreting. However, the supply of highly skilled practitioners falls short of the increasing demand. Though interpreters are being placed in VRS call centers, there is no standardized model by which to measure VRS interpreter performance. This study uses a classic competency model design to guide the development of a competency model that identifies and describes sign language video interpreter competencies related to VRS work. A VRS competency dictionary and rating tool were created and used to measure current practitioners, and both were successfully validated. Further research for future development of VRS interpreters is specified.

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