‘‘It’s not necessarily the words you say. . .it’s your presentation’’: Teaching the interactional text of the job interview  

Oleh:

Sniad, Tamara

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Pragmatics: An Interdiciplinary Journal of Language Studies vol. 39 no. 11 (Nov. 2007), page 1974-1992.
Topik: Interview(ing); Discourse analysis; Communities of practice; Linguistic anthropology; Language ideologies; Classroom discourse; Adult education
Fulltext: Sniad_Tamara.pdf (446.63KB)

Isi artikel

This article explores one institution’s efforts to teach strategies for succeeding in a customer service job interview. The study takes place at Possibilities Inn, a work-training program aimed at preparing underemployed and unemployed African American adults for jobs in the hospitality industry. In this article, I explore the ways the teachers work not only to build students’ competency in the interactional practices believed to be valued by interviewers, but also to change their perception of these practices. Using an analytic approach grounded in Contemporary Linguistic Anthropology, I examine multiple levels of text production in the teachers’ interviewing lessons. Looking at long stretches of classroom discourse, I explore the ways the teachers work to socialize the students into valued interviewing behaviors without devaluing the students’ means of self-expression. Mock interviews play an important role in the socialization efforts of the teachers. As the teachers and students participate in the event, they explore the various social positions, interactional texts and ideologies associated with the roles of interviewer and interviewee. Through the mock interviews, teachers (a) implicitly construct the interview as a hostile environment, and (b) coach students on how to present themselves as the ‘‘professional’’ person the interviewers will want to hire. The mock interview events also contribute to the teachers’ positions as mentors on whom the students can rely for emotional and educational support in their efforts to succeed in their upcoming high stakes gate keeping. events.

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