Knowledge Conversion pada Proses Pelaksanaan Praktikum di Laboratorium Fakultas Rekayasa Industri IT Telkom dengan Metode SECI  

Oleh:

Lutfayanti, Dian Khairani ; Kurniawati, Amelia ; Murahartawaty

Jenis: Article from Journal - ilmiah nasional - tidak terakreditasi DIKTI - atma jaya
Dalam koleksi: Metris: Jurnal Mesin, Elektro, Industri dan Sains vol. 13 no. 01 (Mar. 2012), page 17-30.
Topik: tacit knowledge; explicit knowledge; SECI method; best practice
Fulltext: Knowledge Conversion - Dian Khairani.pdf (11.38MB)

Isi artikel

Knowledge possessed by each FRI’s laboratory varies according to the experience of each laboratory assistant. Therefore, it is necessary to convert knowledge from asistant’s tacit knowledge into explicit knowledge by documenting it, so knowledge can be more easily learned and will be kept. For that reason, research was conducted that aimed to standardize the business processes of practicum implementation that exist in FRI's laboratories. This research uses SECI method which consists of socialization, externalization, combination, and internalization. At socialization stage, knowledge conversion occurs from asistant’s tacit knowledge into interviewer’s tacit knowledge. Furthermore, interviewer’s tacit knowledge will be converted into explicit knowledge in the form of business process documentation, which is called externalization. At combination stage, the knowledge conversion process from business process documentation in each laboratory into best practice documentation. The way to determine best practice documentation can be determined by using AHP method and factor rating. At internalization stage, knowledge conversion occurs from best practice documentation into laboratoty assistant’s tacit knowledge. The result of this research is SOP practicum implementation process which would then be used as a reference in carrying out practicum process in the whole of FRI’s laboratories.

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