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A Theory of Heuristic and Systemic Information Processing
Oleh:
Chaiken, Shelly
;
Ledgerwood, Alison
Jenis:
Article from Books - Reference
Dalam koleksi:
Handbook of Theories of Social Psychology
,
page 246-266.
Topik:
The Multiple-Motive Heuristic-Systematic Model
;
Personal History of The Theory: An Author by Literature Interaction
;
Intellectual History of The Theory
;
The Concurrent Processing Assumption
;
Multiple Motives
Ketersediaan
Perpustakaan PKPM
Nomor Panggil:
301.150.1 SAG 3
Non-tandon:
tidak ada
Tandon:
1
Lihat Detail Induk
Isi artikel
The heuristic-systematic model proposes two distinct modes of thinking abotu information. Systematic processing involves attempts to thoroughly understand any available information through careful attention, deep thinking, and intensive reasoning, whereas heuristic processing involves focusing on salient and easily comprehended cues that activate well-learned judgemental shortcuts. Heuristic processing is a more efficient and relatively automativ mode of processing but more often than not confers less judgemental confidence. Systematic processing confers more confidence but is relatively effortful and time-consuming. Thus, individuals tend to engage in heuristic processing unless they are both motivated and able to think carefully about information, in which case the two modes of processing can have additive, attenuating, or interactive effects. Furthermore, both modes of processing can be relatively open-minded, driven by accuracy concerns, or relatively biasedm driven by defense or impression concerns. This chapter situates the heuristic-systematic model within its intellectual and personal history, and highlights key empirical findings that support the model's central tenets.
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