Detail Service management : an integrated approach Bibliografi Author: Gemmel, Paul (Editor); Looy, Bart Van (Editor); Dierdonck, Roland Van (Editor) Topik: service industries - management; servitisation; promoting services; customer satisfaction; complaint management; pricing services; relationship marketing; service; service management Bahasa: (EN )    ISBN: 978-0-273-73203-7    Edisi: 3rd ed.     Penerbit: Pearson Education     Tempat Terbit: Harlow    Tahun Terbit: 2013     Jenis: Books - E-Book Fulltext: Service Management.pdf (5.85MB; 1 download) Opini Anda Klik untuk menuliskan opini Anda tentang koleksi ini! Lihat Sejarah Pengadaan  Konversi Metadata   Kembali

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