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Opportunities for Negotiation at The Interface of Phone Calls and Service-Counter Interaction: A Case Study
Oleh:
Chappell, Denise
Jenis:
Article from Books
Dalam koleksi:
Calling for Help: Language and Social Interaction in Telephone Helplines
,
page 237-256.
Ketersediaan
Perpustakaan PKBB
Nomor Panggil:
302.234 CAL
Non-tandon:
1 (dapat dipinjam: 1)
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1
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