Cultural Values in Conflict Management : Goal Orientation, Goal Attainment, and Tactical Decision  

Oleh:

Ohbuchi, Ken-Ichi ; Fukushima, Osamu ; Tedeschi, James T.

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal of Cross-Cultural Psychology (http://journals.sagepub.com/home/jcca) vol. 30 no. 1 (Jan. 1999), page 51-71.
Topik: MANAGEMENT; cross cultural studies; psychology; conflict resolution
Fulltext: 51.pdf (117.4KB)

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Perpustakaan Pusat (Semanggi) Nomor Panggil: JJ86.3 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Americans (individualists) and japanese (collectivists) were asked to rate their conflict experiences in terms of goal orientation, goal attainment, tactics, and outcome satisfaction. Individualists prederred assertive tactics, whereas collectivists preferred avoidance tactics. The results regarding goal orientation showed that individualists were strongly oriented toward achieveing justice, but collectivists were more motivated by a concern for relationships with others. The finding that attainment of a justice goal did not strongly satisfy the americans suggests that justice is an instrumental value and not a terminal value in conflict situations.

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