An Integrated Approach Involving Reliability Improvement and Servicing Strategy For Warranted Products  

Oleh:

Mustofa ; Cakravastia, Andi ; Irianto, Dradjad ; Iskandar, BP.

Jenis: Article from Proceeding
Dalam koleksi: APCOMS 2009: The 2nd Asia-Pacific Conference on Manufacturing System: Reconfigurable Manufacturing System for Facing Turbulent Manufacturing Environment, November 4th-5th, 2009, Yogyakarta, Indonesia, page VIII.19-24.
Topik: Warranty Cost; Integrated Model; Reliability Improvement And Servicing Strategy
Fulltext: APCOMS G8-3.pdf (164.72KB)

Isi artikel

An additional cost caused by the product sold with warranty is significant and the cost is reported from 2% to 10% of sales price. Reducing the warranty cost is of important to the manufacturer. There are three approaches that can be considered to reduce the warranty cost i.e. reliability improvement, preventive maintenance, and warranty servicing strategy. Most models developed in the literature (called partial models) consider reliability improvement, preventive maintenance and warranty servicing strategy separately. As these approaches interact each other to influence the warranty cost, we need to consider them as an integrated one. In this paper we develop an integrated model considering two approaches i.e. reliability improvement and servicing strategy which minimizes the expected warranty cost. A numerical example is given to illustrate the optimal solution of the model developed and compares it with that of partial models.

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