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Managing Negative Feedback Effects Associated With Brand Extensions : The Impact of Alternative Branding Strategies
Oleh:
McCarthy, Michael S.
;
Milberg, Sandra J.
;
Park, C. Whan
Jenis:
Article from Bulletin/Magazine
Dalam koleksi:
JOURNAL OF CONSUMER PSYCHOLOGY vol. 6 no. 2 (1997)
,
page 119-140.
Topik:
FEEDBACKS
;
feedback
;
brand extension
;
branding strategies
Ketersediaan
Perpustakaan Pusat (Semanggi)
Nomor Panggil:
JJ42.2
Non-tandon:
1 (dapat dipinjam: 0)
Tandon:
tidak ada
Lihat Detail Induk
Isi artikel
This article investigates the relation between alternative brand extension strategies and negative feedback effects of such extensions. We examine situations in which extensions may dilute family brand beliefs an create negative affect and how a sub branding strategy (a new brand name in conjunction with a family brand name) may mitigate these effects. We find negative feedback effects when : a. extensions are perceived as belonging to a product category dissimilar from those associated with the family brand, and b. extension attribute information is incosistent with image beliefs associated with the family brand. Relative to a direct extension, a sub - branding strategy mitigated these negative feedback effects and improved customer evaluations of extensions belonging to dissimilar product categories.
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