Perancangan Model Proses Penciptaan Nilai dengan Mempertimbangkan Perbaikan Roses Bisnis dan Impukasinya Terhadap Keunggulan Daya Saing Berkelanjutan  

Oleh:

Kholil, Muhammad ; Almahdy, Indra ; Firdaus, Alfa

Jenis: Article from Bulletin/Magazine - ilmiah lokal
Dalam koleksi: Bulletin Penelitian Universitas Mercu Buana no. 22 (Jul. 2010), page 11.
Topik: Business Process Dimension; The Creation of Value; Benefits of Sustainable Competitiveness

Ketersediaan

Perpustakaan PKPM Nomor Panggil: B118 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

Lihat Detail Induk

Isi artikel

This research aims to identify and analyze the improvement of Business Process dimensions that influence the value creation process and decompose the solution on the problems faced in the creation of value, especially considering the dimensions of Business Process Improvement, to increase the Excellence in Sustainable Competitiveness of service company. Based on the Path Analysis, note that the Business Process has contributed to the Value Creation of 87.9% and the variables/factors outside of 12.1%. This means that the level of staff competency, Process and Utilization of Technology to be directed in increasing contribution in the creation of value, while the strategy formulation level is high enough to contribute but still need to increase business when perbaikkan associated with value creation process. While the results contributing to the superiority of Sustainable Resource Competitiveness 82.3%, and the influence of outside varibel of 17.7%. This means that the level of staff competency, and Utilization of Process Technology has not been directed to achieve excellence, while creation of value has a contribution of 0.706 for Excellence.

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