Rekayasa Ulang Proses Pemenuhan Pesanan Pelanggan : Studi Kasus Pada PT. XYZ  

Oleh:

Rantetana, Marcellus ; Wahyudi, Michel

Jenis: Article from Journal - ilmiah nasional
Dalam koleksi: Jurnal Piranti Warta vol. 7 no. 3 (Aug. 2004), page 189-205.
Topik: order; customer; company; reengineering

Ketersediaan

Perpustakaan Pusat (Semanggi) Nomor Panggil: PP20.1 Non-tandon: 1 (dapat dipinjam: 0) Tandon: tidak ada

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Isi artikel

Article discusses business process reengineering to improve the performance of the supplying process of the XYZ company. The supplying process in this research is defined as process starting from receiving purchase order from the customers until product delivery and facture delivery to the customers. The result shows that by doing process reengineering of custimer order supplying, it will make the supplying time to fullfill the order incerased by 55.68 %.

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