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Human Resource Management: a strategic theoretical perspective
Bibliografi
Author:
Sawitri, Dyah
;
Muis, Mahlia
Topik:
Human Resource
;
Strategic Theory
;
Training and Developing Trends
Bahasa:
(EN )
Tahun Terbit:
2014
Jenis:
Article - diterbitkan di jurnal ilmiah internasional
Fulltext:
mahlia human resource.pdf
(186.77KB;
2 download
)
Abstract
The development of strategic roles requires a paradigm shift to the program of training and development, so that it could be obtained the much deeper consideration to the purposes and goals of the development directions. The initial focus of the department of training and development was on the products. The staffs would develop the products as many as possible and offer those products to the organizations. It came to our mind, a little bit, if a program was needed or in reality, could be used. The objectives were to produce products as many as possible for being used by a group or an individual as many as possible. The shift of the training program was focused much more on the service aspect and it made the department of training and development experiencing much more progress. Here, the department of training and development emphasized that both products and services should comply with the form of actual needs of the users. The concept of the training program was the clients’ involvement, and the service aspect to the customers became the most important thing. With various types of well-identified customers, the staffs would focus much more on the efforts of assuring that all customers would be very much pleased with the products and services provided for the customers.
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