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Usulan Perbaikan Pengukuran Kinerja Dengan Menggunakan Metode Integrated Performance Measurement System (Studi Kasus : PT. Kartika Naya)
Bibliografi
Author:
K., ELISABETH FELICIA
;
Prasetya, Wibawa
(Advisor)
Topik:
Performance Measurement
;
Requirement
;
Stakeholder
;
Key Performance Indicators
;
Integrated Performance Measurement System
Bahasa:
(ID )
Penerbit:
Program Studi Teknik Industri Fakultas Teknik Unika Atma Jaya
Tempat Terbit:
Jakarta
Tahun Terbit:
2017
Jenis:
Theses - Undergraduate Thesis
Fulltext:
Elisabeth Felicia’s Undergraduate Theses.pdf
(1.85MB;
44 download
)
Ketersediaan
Perpustakaan Pusat (Semanggi)
Nomor Panggil:
FTI-1315
Non-tandon:
tidak ada
Tandon:
1
Lihat Detail Induk
Abstract
Performance measurement is one factor that is crucial for the operation of a company. Performance measurement is important to do because it can be used as a tool to measure and evaluate the performance of the industry. Furthermore, through performance measurement we can determine the factors of the strengths and weaknesses of the industry and can be used as a reference for the industry make improvements right on target. Good performance will certainly have an impact for increased productivity. The purpose of this study is to design a performance measurement at PT. KartikaNaya. The method used in this research is the method of Integrated Performance Measurement System (IPMS), where the method of IPMS is one method of measuring the performance of companies that noticed the needs of each stakeholder (stakeholders requirement) The purpose of the use of this method is to identify the purpose to be achieved and how they contribute to the achievement of Key Performance Indicator (KPI) based on the stakeholder perspective. Furthermore, between each KPI is weighted by using Analytical Hierarchy Process (AHP). AHP is used to determine the interests of each KPI to one another. The results of performance measurement IPMS method can identify 14 Key Performance Indicators (KPI) that is based on the requirement of four stakeholders in the company.
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