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BukuDefining the Collaborative Key Performance Indicators in Performance Management di dalam Proceeding, ISIEM International Seminar on Industrial Engineering and Management Vol. 6 (12-14 Februari 2013)
Bibliografi
Author: Bachtiar, Marsellinus
Topik: Balance Scorecard; Collaborative KPI; Performance Management
Bahasa: (EN )    
Tahun Terbit: 2013    
Jenis: Papers/Makalah - pada seminar internasional
Fulltext: Defining the Collaborative Key Performance Indicators in Performance Management.pdf (2.96MB; 7 download)
Abstract
The performance is a result of a process that involves many different components of
activity, not only as a result that occurs at a certain point at a certain time. The performance
of educational organizations such as universities have been duly managed to produce the
output as well. This paper is written in conjunction of the previous paper in an endeavour to
formulate the Balance Scoreacard's Based Performance Monitoring in Faculty of
Engineering Unika Atma Jaya Jakarta. The aim of this paper is to describe and formulate
the KPIs resulted by more than one actor as called Collaborative Key Performance
Indicator (cKPI)
In the preceeding research that we have engaged, the problems arises when we found that
some KPI and PI (performance indicator) are products of colaborative activities and need to
accomplished by more than one person. Similar to manufacturing industry, the operation
and process in Academic environment is made up of tons of sub-process and activities that
interact and interdepent to each other. In this system, we presume that some KPI are not
stand alone since there is no justification to assign to single person. The study is ongoing
and the next steps will be made to individual performance indicators that can be detailed to
weighing system applied for every single cKPI
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