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BukuServices Improvement with Triz And Topsis Method di dalam Proceeding, ISIEM International Seminar on Industrial Engineering and Management Vol. 6 (12-14 Februari 2013)
Bibliografi
Author: Surbakti, Feliks Prasepta Sejahtera ; LENARD
Topik: TRIZ; TOPSIS; innovative alternatives; Mann-W
Bahasa: (EN )    
Tahun Terbit: 2013    
Jenis: Papers/Makalah - pada seminar internasional
Fulltext: Services Improvement with Triz And Topsis Method.pdf (3.15MB; 8 download)
Abstract
One of the first laboratories was established at Atma Jaya Catholic University (UNIKA Atma
Jaya) is laboratory of industry statistics in 1999, which along with the opening of the
industrial engineering department at UNIKA Atma Jaya Jakarta. As the laboratory was first
established, it is only fitting many shortcomings and weaknesses compared to newer
laboratory. According to the table Recapitulation Sheets Evaluation of Activities in the
laboratory, then the problem in the statistical laboratory can be concluded with the
provisions of problems associated with the service and the number is more than 40% of the
total students
To fix the problems that arise, we need a tool that can reduce the incidence of problems in
the laboratory industry statistics. Tools that are used to identify the problem in this research
is TRIZ (Teorija Rezhenija Izobretatelskish Zadach). This method was first discovered by a
Russian named Genrich Altshuller in 1946 to fix a problem in the field of product, so that it
can provide an innovative alternative solution to every problem. However, recent TRIZ
method has been applied to various other disciplines such as social, political, services,
biology, and others. The result of the TRIZ method is an alternative solution that should be
re-elected. In this study, researchers used TOPSIS method as a tool to select the best
innovative solutions.
Based on the TRIZ method, we got innovative solutions to eight types of problems that exist
in the laboratory industry statistics. Each problem has more than one alternative solution,
so that the TOPSIS method can be selected alternative that comes closest to an ideal
solution to be applied in the laboratory industry statistics. Alternative solutions can be
applied today is the alternative to overcome the problem of lack of guidance presentation,
difficulty of question presentation, the size of the writing on the board that is too small, and
many computers are broken. With the Mann-Whitney test, it is known that the average
value of 2009-2010 semesters is not equal to the average value of the odd semester of
2010-2011, even the average value of the odd semester of 2010-2011 that has been
applying the new method is lower than the previous semester. This happens because some
factors beyond the application of the method itself. For many alternative problem that
damaged the computer, made students group consisting of two people per group and three
computers, where two computer as a backup for each group
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