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Profiling intercultural competence of Indonesians in Asian workgroups (article of International Journal of Intercultural Relations vol.37 no.1 Jan 2013 p.86-98)
Bibliografi
Author:
Panggabean, Hana Rochani G.
;
Murniati, Juliana
;
Tjitra, Hora
Topik:
intercultural competence of Indonesians
;
Cina
;
Singapore
;
Asia
Bahasa:
(EN )
Penerbit:
Elsevier
Tempat Terbit:
Winsland House I
Tahun Terbit:
2013
Jenis:
Article - diterbitkan di jurnal ilmiah internasional
Fulltext:
Hana Panggabean, Juliana Murniati, Hora Tjitra.pdf
(628.2KB;
76 download
)
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Abstract
There have been numerous intercultural competence studies; yet, only a few of them have examined the dynamics of intercultural competence among non-westerners in international contexts. This study attempts to identify specific intercultural competences for Indonesian sojourners and local co-workers in Indonesian-Chinese and Indonesian-Singaporean work groups. We propose a holistic approach that incorporates perspectives of both Indonesians and their Asian co-workers to elaborate their cross- ultural experiences. Eighty-one in-depth interviews were conducted in Indonesia and China using Indonesian sojourners and locals (N = 47) as well as their Chinese and Singaporean co-workers (N = 34). A grounded theory data analysis was conducted using atlas.ti software. A model of Indonesian intercultural competences in international work groups was developed to depict four core intercultural competences: motivating leadership, personable mediation, climate management and multiculturalism. Three potential synergy and problematic areas are identified: the meaning of work, communication style, and perception of competition versus harmony. Future research directions and practical implications to improve intercultural effectiveness among these three cultures are discussed.
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