Detail Calling for Help: Language and Social Interaction in Telephone Helplines Bibliografi Author: Bakert, Carolyn D. (Editor); Emmison, Michael (Editor) Topik: Social interaction Bahasa: (EN )    ISBN: 9027253862     Penerbit: John Benjamins     Tempat Terbit: Amsterdam/Philadelphia    Tahun Terbit: 2005     Jenis: Books Ketersediaan Perpustakaan PKBB Nomor Panggil: 302.234 CAL Non-tandon: 1 (dapat dipinjam: 1) Tandon: 1    Reserve Lihat Detail Induk Artikel dalam koleksi ini Calling for Help: An Introduction, halaman 1-38 Calibrating for Competence in Calls to Technical Support, halaman 39-62 Collaborative Problem Description in Help Desk Calls , halaman 63-90 The Metaphoric Use of Space in Expert-Lay Interaction About Computing Systems, halaman 91-108 The Mitigation of Advice: Interactional Dilemmas of Peers on A Telephone Support Service, halaman 109-132 Four Observations on Openings in Calls to Kids Help Line, halaman 133-152 'I Just Want to Hear Somebody Right Now': Managing Identities on A Telephone Helpline, halaman 153-176 Callers' Presentations of Problems in Telephone Calls to Swedish Primary Care, halaman 177-206 Constructing and Negotiating Advice in Calls to A Poison Information Center, halaman 207-236 Opportunities for Negotiation at The Interface of Phone Calls and Service-Counter Interaction: A Case Study, halaman 237-256 Institutionality at Issue: The Helpline Call as A 'Language Game', halaman 257-286 Some Initial Reflections on Conversational Structures for Instruction Giving, halaman 287-308 Working A Call: Multiparty Management and Interactional Infrastructure in Calls for Help, halaman 309-349  Edit Artikel Opini Anda Klik untuk menuliskan opini Anda tentang koleksi ini! Lihat Sejarah Pengadaan  Konversi Metadata   Kembali

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