The Productivity Of Intangible Factors Of Production: Some Measurement Issues Applied To Swedish Management Consulting Firms  

Oleh:

Nachum, Lilach

Jenis: Article from Journal - ilmiah internasional
Dalam koleksi: Journal Of Service Research vol. 2 no. 2 (Nop. 1999), halaman 123-137.
Fulltext: 123.pdf (118,82KB)

Isi artikel

This study addresses issues related to the productivity measurement of firms using intangible input to produce intangible output. It examines the difficulties associated with the productivity measurement of such firms and suggests a measure that takes account of the unique attributes of the factors used in their production. This issue is examined with application to a professional service industry—management consulting—in which all inputs and outputs are intangibles

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